Quick troubleshootingIf pairing or viewing does not work
The Viewer cannot scan the code
Increase the Camera phone's screen brightness, clean the Viewer lens, and hold the phones steady. Manual code entry is available when scanning remains unreliable.
The Camera appears offline
Check that Camera mode is still on, Wi-Fi or mobile data is connected, and Android has not stopped SpareCam in the background. Restart Camera mode after changing networks. In LAN-only mode, confirm both phones are still on the same non-isolated LAN.
Motion alerts do not arrive
Confirm Viewer notifications are enabled, Do Not Disturb settings inside SpareCam are not suppressing alerts, and the Camera can reach the selected notification path. The event can still be recorded locally even when a notification is delayed.
The phone gets hot
Move it out of sun, remove an insulating case, improve airflow, and lower the workload from SpareCam settings if available. Stop using a phone that remains abnormally hot or has a damaged battery.
Still stuck?Visit Support or email[email protected] with both phone models, Android versions, the connection mode, and the step that failed. Never send a password or pairing secret.