Account & Data Deletion

1. Request server-side account deletion

Email [email protected]from the address used to register the SpareCam account.

• Subject: Account deletion request
• Body: State that you want the SpareCam account and associated server-side data permanently deleted.

We use the sending address to verify account ownership. Support will not ask for your password, pairing code, or private video. Additional verification may be required if the sending address cannot be matched safely.

2. Server-side data covered by the request

A verified request removes the active records associated with your Cloud-Assisted account, including:

• Your account email and authentication record
• Registered device identifiers
• Push-notification tokens
• Camera and Viewer pairing records
• Motion-event metadata associated with the account

3. Processing and retention timing

We process a verified deletion request within 30 days and reply in the same email thread when the active account deletion is complete. Short-lived request logs and diagnostic records expire under the retention periods in the Privacy Policy. Backup-resident copies expire on a rolling cycle of no more than 90 days and are not restored as an active account.

4. Data stored on your phones

Account deletion cannot reach files stored locally on the Camera or Viewer phone. That local data can include pairing trust, event metadata, Camera recordings, Viewer caches, and exported files.

1. Open SpareCam on each phone and use Reset Setupand the available local data-removal controls.
2. Review any exported recordings in the phone's shared storage and delete those copies separately if required.
3. Uninstall SpareCam from each phone when finished.

5. Children

SpareCam is not intended for children under 13. If you believe an account or personal information belongs to a child under 13, email[email protected]. We will prioritize verification and deletion.

6. Questions or a delayed confirmation

Reply to the original request thread or resend the request to[email protected]. For general app help unrelated to data rights, contact[email protected].